
FREQUENTLY ASKED QUESTIONS
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Tickets are mainly available on our website (you are on it, Just click on your city) and also via Ticket Tailor and Oztix. We may also host tickets on some other sites such as See Tickets.
Please note: Tickets purchased from any unofficial channels such as Viagogo, Stubhub and Tixel or via websites such as ebay, gumtree and social media, cannot be guaranteed entry and may put you at risk of being turned away from the event.
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The only difference in tickets is the pricing. We like to offer tickets at a discounted price on a first come first serve basis. All tickets are for the same time, and give the same experience.
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We offer complimentary carers tickets.
Please purchase the ticket/tickets required for yourself, then send us an email with your order number and proof of disability. Once this has been received, we can issue the complimentary carers ticket.
Please claim your tickets at least 2 weeks before the show date, to avoid any issues.
If our shows sell out, we cannot issue any more carers tickets due to capacity reasons. Please make sure you contact us in advance for this.
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We have a no re-entry policy at all events. This means that once you leave you can not re-enter the event.
Last entry for all outdoor events will be 6pm -
The cost of admission is the fee for Entry, this helps us cover costs such as – hire charges for the venues, lighting, set up and the musical entertainment. There are also cleaning, insurance, security and administrative costs.
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Booking fees are not something we are in control of, the ticket partners add ticket fees and are their fees for processing the tickets.
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Refunds will not be issued for any reason unless in the event of cancellation or rescheduled dates. However, if you have bought a ticket that you then find you can’t use, you can transfer it to a friend.
In the event of a cancellation, exchanges and refunds will be processed according to AU consumer law.
Please note that if you have a promotional discount code these will only be available for a short amount of time. You must also use these codes at the “Your Details” section of the buying process. Unfortunately these codes cannot be entered retrospectively.
Not entering a discount code at time of purchase is not grounds for a refund on tickets unfortunately.
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Last entry will be 6pm.
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Summer in Nashville Australia will be open to all ages.
Patrons under the age of 18 must attend with their Parent or Legal Guardian and select an under 18’s ticket at the time of purchase.
Children aged 3 and under will be able to attend for free with any ticket holding adult.
ALL children are required to be accompanied by an adult AT ALL TIMES. Children should not be left unattended.
We will allow a ratio of 1 Adult to a maximum of 3 under 18’s.
ID Will be required by all, even if you are lucky enough to look under 25.
The following forms of ID are accepted:
A valid driver or riders licence or permit (issued by and Australian State or Territory)
Valid Passport
Proof of Age card issued by a public authority or the Commonwealth or of another State or Territory for the purpose of attesting to a person’s identity and age
Keypass (over 18) Identity card issued by Australia Post
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Unfortunately not, you can not bring your pets.
If you have a guide dog or support dog, please contact us and we can then make sure everyone at the event is aware and can make provisions if required. -
Only small umbrellas will be permitted in to the event.
Any large umbrellas will be refused at entry.
Please note, umbrellas are not permitted to be used whilst in front of the stage or in the amphitheatre, however, can be used in other areas around the venue provided they are not blocking people’s view.
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Picnic blankets are permitted.
Unfortunately we do not allow anything along the lines of Small Marquee, Tents, Tables, Trolleys, due to safety.
NO chairs of any kind are allowed.
These items will be refused at entry and we have no provision to store them for you.
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Limited spaces are available at Roma Street Parkland Car Park, located off College Close operated by Council.
Alternatively, the Cornerstone Parking Roma Street car park on ‘Parkland Crescent’ is a short walk from the venue.
We recommend traveling by one of the options listed below:
BY TRAIN
Roma Street Station is adjacent to the Parkland and serves as a major hub for numerous train lines. Upon arrival, you can access the park directly. Make your way up to Wickham Terrace entrance opposite Lilley St.
BY BUS
Several bus routes stop close to the event entry point.
Disembark at:
Wickham Terrace stop (Stop 135, near Roma Street Parkland)
Leichhardt Street near Allenby Street
ON FOOT
If you’re in Brisbane’s Central Business District (CBD), the Parkland is just a 15-minute walk away. Make your way towards Wickham Terrace and follow signage to the Wickham Street entrance (opposite Lilley Street).
BY BICYCLE
Brisbane offers a network of bike paths leading to Roma Street Parkland. Bike racks are available in The Hub area of the park.
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The venue is accessible for attendees; however, terrain may be difficult in places. Companion cards are available for those that need support at the event.
Accessible toilets and an accessible viewing area is available on site.
Drop off will be at the main entrance, Wickham Terrace, opposite Lilley Street.
If you would like further information in regards to accessibility at the event, please contact
If you need assistance at the event, please find a member of staff and they will do their best to help you.
FOOD AND DRINK
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All events are cashless so this means we will accept card payments only. -
No, we do not allow this. We have some amazing food and drink on offer so we do not allow you to bring your own food.
Baby food will be allowed into the event.
If you have a specific medical condition that requires more assistance then please email… info@summerinnashville.comFinal decisions of what will be allowed into the event will be made by security on the day.
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Alternatives will be available for those who have dietary requirements (V, VE, GF) with most of our vendors.
This will include; GF rolls, vegetarian and vegan meat alternatives.
These will be subject to availability on the day.
WHAT CAN OR CAN’T BE BROUGHT IN
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WHAT TO BRING
Good vibes!
A valid event ticket
Valid photo ID if you plan to access the bar
Money and/or bankcard. ATMs will NOT be present on site Summer In Nashville is cashless, so please bring a credit or debit card for purchases
Sun Protection (hat and sunscreen) is recommended
Wet weather gear If it looks like rain (NO UMBRELLAS can be used whilst in the stage viewing area however are ok when standing around the venue not blocking peoples view)
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Medication - Please ensure it is clearly labelled with prescription details
Strollers/Prams and wheelchairs
Mobile phones are permitted however please be respectful of other attendees
Umbrellas are permitted inside, however can NOT be used in the stage viewing area
Empty reusable water bottles (water stations are available on site)
Picnic Blankets are allowed in the General Admission Picnic Blanket Zone – refer to map. Seats and chairs of any kind however are not permitted and may not be brought into the venue.
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No chairs of any type
No backpacks over 40 x 40cm, eskies or bulky items of any type
External food or beverage inc alcohol, hampers, home-made, commercial, or packaged store-bought food
Professional camera equipment – For permitted content / media requests, please contact info@summerinnashville.com
Bad attitude - We have a zero-tolerance approach! If you are causing other patrons or staff to feel intimidated or uncomfortable you will be asked to leave the event without a refund or re-entry
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The following items are prohibited from being taken into the venue:
Aerosol Cans
Alcohol
Animals – Except for authorised guide / companion animals
Bags or containers over 40 x 40cm (or too large to be stores under a seat)
Balls, frisbees, sporting equipment, bicycles, skateboards etc.
Beanbags, blow-up chairs, lounges, couches or any other furniture
Clothing, jewellery or accessory displaying the name of any motorcycle-related or similar organisations or any “declared criminal organisation” within the meaning of the Criminal Code (Criminal Organisations) Regulation 2013
Clothing, costume or personal effects that may be considered culturally inappropriate and/or impede the view of those around or behind you
Confetti or shredded paper
Drones or any other remote-control devices
Eskies and picnic baskets
Flares, fireworks, sparklers, explosives or any fire twirling equipment
Flammable liquids
Food and beverages (except as permitted under the Festival T+Cs)
Glass (jars, bottles, containers, mirrors and perfumes)
Hydration packs and reservoirs (e.g. Camelbaks) and sealable pouches (yoghurt, baby food pouches) *exceptions for families with children under 14 years of age
Illegal or Illicit substances of any kind
Kites or sky lanterns
Lasers, laser pointers or pens
Liquids – Empty Water Bottles can be refilled inside the designated event area
Masks (with the exception of medical masks or religious face coverings)
Musical Instruments or Noise-making devices such as air horns, horns, bells, bullhorns, thunder sticks, whistles, Megaphones, sound systems etc
Nitrous oxide bulbs and canisters
Political signage
Professional photography equipment (e.g. telephoto lenses; any lens over 5cm; any detachable lens; stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment or anything deemed by Festival personnel to be professional photography equipment)
Recording devices including audio or video (e.g. GoPro and similar).
Sharpies, markers, paint cans or paint pens
Signage (e.g. trading signs or political signage or anything deemed offensive in the opinion of Festival personnel).
Skateboards, scooters, wagons, carts, rollerblades, roller skates, bicycles, electric bikes, electric scooters, quad-bikes, segways, hoverboards, self-balancing scooters or any personal motorised transportation
Studded Clothing and Accessories
Tables, tents or sun shelters
Toy guns, water guns or slingshots
Two-way walkie talkies or radios
Umbrellas, Poles, Sticks, Banners, Flags or Signs etc.
Unauthorised solicitation and materials including handbills, flyers, stickers, beach balls, give-aways, samples, or other promotional items
Weapons of Any Kind
Whips
Any other item deemed by Festival personnel (in their discretion) to be, or potentially be, a safety hazard or annoyance to participants or guests, dangerous or offensive.